For the goods which have been purchased at the Minikosmeetika.ee online shop, a 14-day right of sale or return shall apply starting from the day of the receipt of the ordered goods. The right of sale or return has been established for the purpose of providing a guarantee that the goods received shall correspond to the goods ordered.
- The goods to be returned must be unused and be contained in the original packaging.
- In order for the goods to be returned, an application must be made to the e-mail address of firstname.lastname@example.org within 14 days after the receipt of the goods.
- The return of the goods shall take place at the expense of the Customer and in that case the original shipping charges shall not be refunded (except for the case that the goods received do not correspond to the goods ordered).
- In the case of a return of the goods ordered, the purchased item(s) must be returned immediately, however, no later than within 30 days.
- The money for the returned goods shall be refunded immediately, however, no later than within 30 days.
The Consumer’s right of sale or return has been established by legal act.